Leading with Emotional Intelligence

Emotions influence every aspect of the workplace. It is crucial for leaders to understand how to harness them to increase productivity and foster positive relationships.

This course teaches you how to develop emotional intelligence to lead teams more effectively and build collaborative relationships with colleagues and superiors.

1. It explains the meaning of emotional intelligence (EQ) and its role in the workplace, and provides specific techniques to improve your own EQ, including self-awareness, emotional self-control, practicing resilience, and building empathy.
2. It also delves into how to build awareness of others, foster positive communication, and handle conflict.